Terms and Conditions

Service Terms and Conditions

These terms govern your use of fexoriantra financial planning services and establish the contractual relationship between you and our company.

By using our services or website, you agree to be bound by these terms and conditions as they may be updated from time to time.

Key Definitions

The following terms have specific meanings in this agreement:

  • Service: Monthly financial planning consultations, analysis, and guidance provided through our subscription model.
  • Client: The individual or entity subscribing to and receiving our financial planning services.
  • Consultation: Scheduled discussion sessions focusing on financial planning, goal-setting, and strategic guidance.

Service Usage Guidelines

Your use of our services is subject to the following conditions:

Permitted Uses

  • Participating in scheduled consultations and following agreed-upon planning discussions
  • Using provided information for personal financial planning and decision-making
  • Communicating with our team about service-related questions and concerns

Prohibited Activities

  • Sharing access credentials or allowing unauthorized persons to attend consultations
  • Recording sessions without explicit written permission from both parties
  • Using our services for unlawful purposes or providing false information
  • Attempting to disrupt or interfere with service delivery or website functionality

Your Responsibilities

As a client, you agree to:

  • Provide accurate and honest information necessary for effective financial planning discussions
  • Attend scheduled consultations or provide reasonable notice for rescheduling
  • Maintain confidentiality of any proprietary methods or insights shared during sessions
  • Pay subscription fees on time and notify us of any billing issues promptly

Intellectual Property Rights

All content, materials, and methodologies provided through our services remain the intellectual property of fexoriantra. This includes consultation frameworks, analysis tools, and educational materials.

You may not reproduce, distribute, or commercialize our proprietary content without explicit written permission.

Payment and Billing Terms

Subscription services are billed according to the following terms:

  • Monthly subscriptions are billed in advance on your enrollment date each month
  • All fees are exclusive of GST, which will be added where applicable under Australian tax law
  • Failed payments may result in service suspension until account is brought current

Limitation of Liability

Our liability is limited to the greatest extent permitted by Australian law. We are not liable for indirect, consequential, or punitive damages arising from service use.

Maximum liability for any claim is limited to the amount paid for services in the 12 months preceding the claim.

Indemnification

You agree to indemnify fexoriantra against claims arising from your breach of these terms, misuse of services, or provision of false information during consultations.

Dispute Resolution Process

We are committed to resolving disputes fairly and efficiently:

Arbitration Process

Disputes that cannot be resolved through direct communication will be subject to binding arbitration under Australian commercial arbitration rules.

Arbitration will be conducted in Melbourne, Victoria, with decisions being final and binding on both parties.

EU Online Dispute Resolution

European clients may access the EU Online Dispute Resolution platform for consumer disputes.

The platform is available at:: https://ec.europa.eu/consumers/odr

Service Termination

Either party may terminate the subscription with 30 days written notice. We reserve the right to terminate immediately for breach of terms or non-payment.

Upon termination, access to services ceases at the end of the current billing period, with no refund for unused portions.

Governing Law

These terms are governed by Australian law and the laws of Victoria. Australian courts have exclusive jurisdiction over any disputes.

Severability Clause

If any provision of these terms is found unenforceable, the remaining provisions continue in full force and effect.

Complete Agreement

These terms, together with our Privacy Policy and other referenced policies, constitute the complete agreement between parties.

Terms Modification

We may modify these terms with 30 days notice. Continued use after changes constitutes acceptance of modified terms.

Terms-Related Contact

For questions about these terms or to provide required notices, contact us at contact@fexoriantra.com or +61 696-270-649.

Email:: contact@fexoriantra.com

Phone:: +61 696-270-649

Address:: 45 Collins Street, Melbourne VIC 3000

Last Updated:: August 22, 2025

Effective Date:: August 22, 2025